WE’RE BACK! Firstly, we hope you & your loved ones are keeping well at this time, we have so missed not being in the store, seeing our beautiful customers and making dress dreams come true.
Whilst we are excited to get back to doing what we love, we wanted to let you know that in order to re-open under the context of Covid-19, we have made some changes to the way we operate with your health & safety as our top priority.
In an effort to ensure your safety and the safety of our team members, you will notice we’re taking some extra precautions due to COVID-19. We ask that you join us in these efforts and be patient with us as we navigate this together.
Please read carefully so that you’re prepared for not only the changes we have made, but also the guidance we are asking our clients to adhere to, so as to avoid any disappointment on arrival or during your appointment.
What will change?
We ask you only bring one guest to your appointment when shopping during weekends and any weekday during week 12th April - 19th ( School holidays) If you would like to bring more guests or book a group appointment with your friends, that’s no problem. We can accommodate for you during normal weekday and evenings. We will be open late nights from April 19th and recommend booking on a weekday/evening to make the most of your appointment. You will be able to bring more guests and have no time limit on your appointment during these quieter times.
PPE - Let's keep each other safe. Masks are required, and we’ll be wearing them, too. If there is no way of accessing your own mask, then we can supply you with one at a charge of £1. During your appointment, your stylist will wear gloves and a mask. You’ll find hand sanitisers for you and our team to use throughout the store.
Appointment only - Anyone entering the store will need an appointment. This is also needed to pay off your layaway and/or pick up your dress.
Give us a quick call to check availability.
0121 631 3574
We are practicing social distancing. This means we will endeavour to serve you as we usually would, whilst taking into account social distance guidelines. You may see tape markings on the floor - those are our reminders!
Upon arrival, we will be remotely checking your temperature. Our non-contact thermometers let us know if you have a raised temperature & if you do (above 37.8C) we will have to rearrange your appointment in the interests of a safe environment.
Our team will also be temperature checked on arrival to work.
We won’t be offering complimentary drinks & have removed any ‘common touch’ items such as yes to the dress props and Instagram frames. You are welcome to use our tripods for videos and photos. These will be wiped down after every use.
We will be keeping clients at a safe distance throughout their appointments as much as possible.
All clients will have their own dress rail which will be cleaned before and after your appointment .
Our till area will have a perspex screen for the safety of our staff and our customers.
Each changing room space will have a screen in between the next changing room which has over 2 meters space. These screens have been put in place to help make you feel as comfortable as possible and safe.
Please be very honest with us if you feel unwell or if you’ve been in contact with anyone who’s been unwell with any similar symptoms to COVID-19. If this is the case please do not visit the salon & inform us as soon as possible.
Above all, we wish to create a safe environment for our clients to be able to shop & enjoy.
If you have any queries about our Covid-19 measures, then feel free to contact us at [email protected] & we’ll be happy to reassure you.